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Healthcare organisations focused on improving outcomes and reducing costs whilst improving patient experience, are increasingly incorporating patient engagement tools into their population health management (PHM) strategies. Patient engagement tools have proven to be among the most impactful methods to improve outcomes, reduce costs, and ease workforce fatigue. For example, using a text-based communication tool to deliver easy-to-understand messages, information, and resources, ensures that care teams and their patients receive the right information at the right time, especially with populations in hard-to-reach places. This proactive approach transforms a passive patient into a member of the care team and enables health systems to focus strained resources on the highest risk patients. Learn how successful organisations are effectively managing the health of the populations they serve with five patient engagement tactics.
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